This Privacy Policy describes how Engine Room Digital LLC (“Company,” “we,” “our,” or “us”) collects, uses, and protects your information when you interact with our website https://engineroomdigital.ai and related services. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following information when you interact with our business:
Name
Email address
Phone number
Any additional information submitted through forms or communications
We collect this information only when voluntarily provided by you.
3. How We Use Your Information:
Your information is used for the following purposes:
Providing services and responding to inquiries
Scheduling appointments and sending reminders
Delivering customer support
Sending updates and service-related communications
Sending marketing messages only when explicit consent is provided
4. SMS Communication & Consent:
By providing your phone number and opting in through our forms, you consent to receive SMS messages from Engine Room Digital LLC. These may include:
Appointment confirmations and reminders
Service updates
Customer support messages
Promotional or marketing messages (if separately consented)
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For assistance, reply HELP.
5. Data Protection & Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Information Sharing Policy (A2P Compliance):
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Data Retention:
We retain your information only as long as necessary to provide our services and comply with legal obligations.
8. Your Rights:
You may:
Request access to your data
Request correction or deletion of your data
Opt out of marketing communications at any time
9. Contact Information:
For any questions regarding this Privacy Policy or your data, you may contact us at:
Engine Room Digital LLC 📍 440 Monticello Ave Ste 1802 #549710, Norfolk, VA 📧 [email protected] 📞 (888) 555-1234
10. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after updates constitutes acceptance of the revised policy.
11. Cookies & Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website and to analyze how our services are used.
What Are Cookies:
Cookies are small data files stored on your device that help improve website functionality and user experience.
How We Use Cookies:
We may use cookies and tracking technologies for the following purposes:
To ensure proper website functionality
To analyze website traffic and user behavior
To improve our services and user experience
To support marketing and advertising efforts (where applicable).
Third-Party Tools:
We may use third-party services such as analytics tools (e.g., Google Analytics) that use cookies to collect non-personal information about website usage.
Your Choices:
You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features and functionality of the website.
Questions, Complaints and Contacts:
If you have any questions regarding this Privacy Policy, please contact us at privacy@Engine Room Digital.com, or by U.S. mail at the address below: